The day a transaction closes should be the day your responsibility shifts from negotiator and facilitator to long-term advisor. That’s why a professional shouldn’t believe in 'closing' a file. To walk away after such a victory is to miss the most rewarding part of the job: watching a client's success compound over time.
A house is more about what you see, but what makes it a home is what you can feel. Looking back on my decades in the industry, I’m sharing the one afternoon that taught me how to find the "soul" of a space.