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The 48th Year
Championing the Human Parts of Real Estate Since 1979™
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Hidden Listings, the New Gatekeepers, and the Fight for the Open Market and Consumer Transparency
You might think the battle over 'who gets to see the house first' started with the internet, but it's nothing new. From the 'Runners' of 1885 to the digital gatekeepers of today, history is repeating itself. Are we innovating, or are we just rebuilding the exclusionary practices we spent decades dismantling?


The High Cost of Making Your Work Look Easy
In the "Old School" days, the ultimate prize was a seat at the client’s kitchen table. Today, we’ve traded that honor for the speed of a digital click. But there is a hidden cost: when brokers make the job look "easier than ever" through automation, they inadvertently devalue their own worth. This inaugural "Kitchen Table Chronicle" explores why reclaiming the "grease on your elbows" is the only way to prove your counsel is still indispensable in an AI-driven world. Don't be


Lost Professionalism: Are You Afraid Your Client Will Answer Their Phone?
Industry data says 90% of people prefer a text over a call. But are you trading our most valuable asset for digital convenience? Discover why this 47-year real estate veteran thinks "Voice Courage" is the difference between being a replaceable messenger and an indispensable real estate advisor.


Sunday Reflection: A Man I Never Met Goes to Greenland
After 20 years leading the charge to digitize the American home, the head of Redfin stepped down and headed to the ice in Greenland. I’m reflecting on that silent, frozen frontier—and why the "friction" of the kitchen table is still the soul of our craft.


The Script is the Floor, Not the Ceiling: Reclaiming Professional Real Estate Dialogue
I carried Mike Ferry’s scripts in my car until the pages were dog-eared, highlighted, and stained with coffee. We weren't just memorizing lines; we were learning how to orchestrate a real estate transaction. The goal was simple: if you knew the words, you could stop worrying about what you were going to say and start listening to the client. AI does the opposite. It lets the broker check out. Use the tech to get the meeting, but once you're there, put the machine away and be


The Advisor vs. The Salesperson: Why I Think the Advisor Wins
In a market full of noise, the public isn't looking for a better salesperson; they’re looking for an expert to guide and protect them. Is it time to audit your value proposition?


When the Consumer Already Has the Data, Why Should They Pay You?
I’ve spent decades watching the real estate kingdom change. We used to be the gatekeepers of information, but today, that keyring has been taken away, key by key. If you’re just repeating what’s on the client's screen, you aren't an expert—you’re a narrator. Here is why the 'Why' is now more valuable than the 'How Much.


AI May be the New 'Gatekeeper,' But Experience Still Matters
AI is the search engine of 2026, but human context remains the closing engine. Jeff Sorg shares why experience is the ultimate client protection.
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